INNOVATE
02Healthcare

Healthcare software that closes the audit and clears the procurement gate.

We build clinical operations platforms, telehealth services, EHR-integration layers, and patient-engagement products for healthcare SaaS companies that have outgrown the prototype stage and need software vendors who understand HIPAA, FHIR, and the procurement realities of selling into hospital systems.

Who this is for

Series A through public-equity healthcare SaaS companies — clinical operations, telehealth, RPM, RCM, patient engagement, medical-device data, life-sciences platforms — that need to ship at hospital pace while passing the audits hospital procurement requires.

What we solve

Most healthcare SaaS slowdowns come from three things: HIPAA-driven architecture decisions made too late, EHR integration treated as an afterthought, and infrastructure that cannot meet enterprise-customer data-residency requirements. We design for all three from day one.

Healthcare software is not generic SaaS with extra paperwork. The procurement, the audit cycles, the data-residency requirements, and the integration surfaces (HL7 v2, FHIR, proprietary EHR APIs) are different enough that pretending otherwise costs you 6–12 months of selling cycle.

Compliance & realities

What we design around — not bolt on.

Regulatory and operational realities we design around. Most enterprise customers will not start a procurement conversation without seeing concrete answers to most of these.

HIPAA

Encryption at rest and in transit, audit logging by default, role-based access with separation of duties, BAA-aligned vendor relationships, and the documented controls that make a HIPAA risk assessment a quick read instead of a multi-week project.

GDPR & data residency

EU data plane that EU customer PHI never leaves, data-subject-request automation, retention enforcement at the database level, and audit logs that survive both EU and US regulator review.

HL7 v2 / FHIR

Modern FHIR-based integrations as the default; HL7 v2 interface engines (Mirth, Rhapsody) when the integration partner requires it. Bidirectional EHR integration, ADT feeds, results delivery, and order-entry flows.

ISO 27001 / SOC 2 Type II

Most enterprise hospital systems will not procure without one or both. We design infrastructure so the audit becomes a paperwork exercise — control evidence is generated automatically, not assembled from screenshots in a fire drill.

FDA software guidance (where applicable)

For SaMD (Software as a Medical Device) and digital therapeutics, we work with your regulatory consultant to design a development lifecycle (IEC 62304, ISO 14971) that survives FDA submission. We do not pretend to be regulatory experts — we collaborate with the ones you bring in.

Multi-region operational reality

Active-active multi-region architecture so US, EU, and APAC customers each get sub-100ms response times. Region-local writes for non-PHI shared data; PHI writes routed to the residency region by data classification.

What we build

The systems we ship most often in Healthcare.

01

Clinical operations platforms

Workflow tools for hospital ops teams — bed management, OR scheduling, transfer coordination, staffing dashboards. Built to integrate with the existing EHR, not replace it.

02

Telehealth & remote care

Video, messaging, RPM device-data ingestion, prescription workflows, and the back-office consoles clinical teams need to triage and respond at scale.

03

EHR integration layers

FHIR-first integration platforms with HL7 v2 fallbacks, ADT/ORM/ORU/SIU/MDM message handling, and the audit infrastructure to prove every PHI exchange happened correctly.

04

Patient portals & engagement

Web and mobile patient-facing experiences — appointments, results, messaging, billing — built with accessibility (WCAG AA) and language localization as defaults, not retrofits.

05

Revenue cycle & billing systems

Charge capture, claims generation, denial management, and analytics on payer behavior. Where applicable, X12 EDI handling (837/835/270/271) and clearinghouse integrations.

06

Clinical analytics & reporting

Operational dashboards for clinical leadership, quality-measure reporting (HEDIS, MIPS), and the data-warehouse plumbing that makes those numbers reliable instead of approximate.

Capabilities

How the team is set up for this work.

Healthcare integration

FHIR R4 as the default integration shape, HL7 v2 interface engines for partners that require them, and a track record of pulling clean data out of EHRs that do not want to give it up.

FHIR R4HL7 v2.xMirth ConnectRhapsodySMART on FHIRX12 EDIDICOMEpic / Cerner / Athena APIs

HIPAA-grade infrastructure

Multi-region Kubernetes with HIPAA controls in IaC. Audit logging by default. Encryption with customer-managed keys where required. Disaster recovery actually tested.

AWS HIPAA-eligible servicesGCP healthcare APIsKubernetes (EKS)TerraformVaultPostgreSQL 16BAA-aligned vendorsOpenTelemetry

Patient-facing product

Accessible web and mobile experiences, language localization, and the design systems that scale across web, iOS, Android, and the embedded experiences that hospitals sometimes require.

React NativeFlutterNext.jsTailwindWCAG 2.2 AAi18nDesign systemsServer-driven UI
20×
Proof

faster median API responses globally

Migration from a single-region VM to three-region active-active EKS for a Series B clinical operations platform. 800ms → 40ms median response, 99.99% SLA, HIPAA + GDPR audits closed without findings.

Read the case study
FAQ

Common questions in Healthcare

Have you worked on HIPAA-regulated systems?+
Yes — extensively. Our healthcare engagements span clinical operations, telehealth, RPM, EHR integration, and revenue-cycle work. Every healthcare engagement is run under a BAA with the relevant subprocessor agreements in place. The case study we publish anonymously on this site (a Series B clinical platform's migration to three-region Kubernetes) is a representative engagement.
Do you do FHIR integration or just HL7 v2?+
Both, but we lead with FHIR R4 wherever the integration partner supports it. Most modern engagements end up as a FHIR-first integration with HL7 v2 fallbacks for legacy interfaces. We have built SMART on FHIR launch contexts, bidirectional ADT/ORU/SIU pipelines, and bulk-data flows. We do not pretend HL7 v2 is dead — most hospitals will still need it.
Can you help us pass SOC 2 Type II?+
We can build the technical environment and the operational evidence stream that makes Type II achievable, but the audit itself is between you and your auditor. Most clients arrive without SOC 2 and need it within 12–18 months to close enterprise deals — we work that into the engagement plan from day one.
Do you build SaMD (Software as a Medical Device)?+
We build software that may be regulated as SaMD, in collaboration with your regulatory consultant or in-house quality team. We are engineering specialists, not regulatory specialists — we will not represent ourselves as the latter. We have shipped under IEC 62304 and ISO 14971 lifecycles and work fluently with regulatory partners.
What does data residency look like in practice?+
Active-active multi-region architecture, with PHI routed to the customer's residency region by data classification. EU customer PHI never leaves the EU plane; US customer PHI never leaves the US plane. Cross-region writes only happen for non-PHI shared data and are async. This is one of the highest-impact design decisions for healthcare SaaS today and one of the most common deal-blockers when it is missing.
Will you sign a BAA?+
Yes — every healthcare engagement runs under a BAA, signed before the kickoff. We carry the subprocessor agreements with our infrastructure providers (AWS, GCP, etc.) so the BAA chain is unbroken from your platform down to the hosting layer.

Working in Healthcare? Let's talk.

Most engagements start with a 30-minute discovery call. No pitch deck, no NDAs on day one — just an honest conversation about your problem.

Schedule a Call