INNOVATE
06Government

Government software that earns the trust it asks for.

We build citizen portals, e-services, identity and verification platforms, and the operational tooling that public agencies use to deliver services at scale. Accessibility, data sovereignty, and audit-grade transparency are defaults, not premium tiers.

Who this is for

Government agencies, ministries, public-sector procurement programs, and the prime contractors delivering on their behalf. We work as a delivery partner on engagements where production-grade engineering matters more than the lowest-bid procurement model can usually support.

What we solve

Public-sector software fails most often not because the engineering is bad, but because the engineering choices were not the ones that survived contact with real citizens at real scale. We design for the operational reality first — accessibility, sovereignty, observability, audit — not as features added at the end.

We have shipped government work since 2007, when our first enterprise contract was a national-scale citizen portal serving 200,000 daily users. The expectations have changed substantially in the years since (mobile-first, accessibility-first, data-sovereignty-first), but the underlying discipline — production-grade engineering for systems people are forced to use — is consistent.

Compliance & realities

What we design around — not bolt on.

Public-sector engagements bring a different compliance posture than commercial work. We design around the realities most agencies inherit, not against them.

Data sovereignty

Citizen data resident on infrastructure the country controls. Where the engagement permits it, we work with national cloud providers; where it requires on-premise, we build for on-premise. We do not push public-sector clients off architectures that respect sovereignty.

Accessibility (WCAG 2.2 AA)

Public-sector software is often the only way a citizen can interact with their government. WCAG 2.2 AA is a baseline, not an aspiration. We design with accessibility expertise on the team, not added as a remediation phase.

ISO 27001 & national equivalents

Most public-sector procurement requires ISO 27001 (or the national equivalent — Cyber Essentials Plus in the UK, BSI standards in Germany, etc.). We design infrastructure and operational processes to those controls from the start.

GDPR & national data protection

Strict data-subject-request automation, retention enforced at the database level, and the audit trails that satisfy both national DPAs and the European Data Protection Board.

eIDAS & national identity

Integration with eIDAS-compliant identity providers, national e-ID schemes, and the federated authentication patterns that let citizens use government-issued credentials without each agency rebuilding the wheel.

Multi-language by default

Most governments serve more than one official language and increasingly need to serve large diaspora languages too. We design for full localization (not just translation) — date formats, address formats, name handling, RTL support where required.

What we build

The systems we ship most often in Government.

01

Citizen portals & e-services

Service catalogs, application workflows, document submission, status tracking, payment integration, and the back-office consoles caseworkers use to process them. Mobile-first, accessibility-first, multilingual.

02

Identity & verification

Federated identity, eIDAS integration, national e-ID schemes, biometric verification where required, and the audit infrastructure to prove every authentication event happened correctly.

03

Document management

Citizen and inter-agency document handling, electronic signature, retention enforcement, and the search infrastructure that makes 20-year-old archives still usable.

04

Public reporting & transparency

Open-data portals, public dashboards on government performance, freedom-of-information request handling, and the data pipelines that keep them accurate.

05

Inter-agency integration

Service buses, message brokering, and the integration patterns that let agencies share data without each rebuilding the same wheel. Where the country has a national integration platform (X-Road in Estonia, others elsewhere), we integrate with it.

06

Procurement & operational tooling

The unglamorous-but-essential workflow tools that agencies run their daily operations on — case management, ticketing, internal approvals, audit logging.

Capabilities

How the team is set up for this work.

Citizen-facing product

Web and mobile experiences that work for every citizen, not just the technically literate ones. WCAG 2.2 AA by default. Multilingual. Designed for low-bandwidth and older-device realities.

Next.jsReact NativeTailwindWCAG 2.2 AAi18n / l10nServer-driven UIProgressive web appsOffline-first patterns

Sovereign infrastructure

Architectures that respect data-sovereignty requirements — national cloud, on-premise, or hybrid. Audit-grade observability. Observable, recoverable, defensible.

Kubernetes (on-prem + cloud)TerraformPostgreSQL 16RedisVaultOpenTelemetryAudit loggingBackup & DR drills

Identity & integration

eIDAS integration, national e-ID schemes, federated authentication, and the integration patterns that let services share data without rebuilding the wheel per agency.

eIDASOpenID ConnectSAML 2.0X-Road (where applicable)OAuth 2.1FIDO2 / WebAuthnREST / GraphQLService buses
200K
Proof

daily users on our first government portal (2007)

Our first enterprise contract — a national-scale citizen portal still in operation today, evolved through multiple modernization cycles. We have continued delivering public-sector work in the years since.

FAQ

Common questions in Government

Have you delivered government work before?+
Yes — since 2007. Our first enterprise contract was a national-scale citizen portal that is still in operation today, modernized through several cycles. We have continued delivering public-sector work in the years since, both directly and through prime contractors.
Do you support data sovereignty / on-premise deployment?+
Yes. Public-sector engagements often have data-sovereignty constraints that rule out commercial cloud, or require national cloud providers, or require on-premise. We design for whichever operational reality applies to the engagement — we do not push agencies into infrastructure that does not match their procurement constraints.
Can you handle accessibility (WCAG 2.2 AA)?+
Yes — and we treat accessibility as a design discipline, not a remediation phase. Accessibility expertise is on the team during initial design, every component goes through automated and manual accessibility review before merge, and we work with assistive-technology testers for the citizen-facing surfaces.
Do you participate in public procurement processes?+
We work as a delivery partner — usually engaged by a prime contractor who has won the procurement, or directly by an agency in a framework or call-off arrangement. We are happy to engage early in a procurement to support the technical design phase.
How do you handle multi-language for citizens?+
Full localization, not just translation — date formats, address formats, name-handling rules, RTL support, and where required, accessibility patterns specific to scripts (e.g., Georgian, Cyrillic, Arabic). We design content models that can carry per-language overrides cleanly, instead of duplicating entire content trees.
What does a typical government engagement look like?+
8–24 month delivery engagements with joint teams (our engineers + your agency or prime contractor's team), structured around clear procurement milestones. We have run engagements ranging from 2-engineer focused integration work to 15+ person platform deliveries.

Working in Government? Let's talk.

Most engagements start with a 30-minute discovery call. No pitch deck, no NDAs on day one — just an honest conversation about your problem.

Schedule a Call